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Support Portal overview
Maya HTT Support Portal lets you raise a request or issue regarding our products, search our information, and view your open requests.
Create a Maya HTT Support Portal account
To contact Maya HTT for assistance with your Maya HTT products from the Maya HTT Support Portal portal, you must first have a valid account.

Contacting Maya HTT
If you are a customer covered by valid maintenance agreements, you are eligible to receive support on issues regarding any current or past release of your Maya HTT product. We will always assist our customers to the best of our ability.
Customer Portal overview
The Maya HTT Customer Portal lets you request licenses for Maya HTT products, download the products, and access their technical and user documentation.
Support Portal overview
Maya HTT Support Portal lets you raise a request or issue regarding our products, search our information, and view your open requests.
- Create a Maya HTT Support Portal account
  To contact Maya HTT for assistance with your Maya HTT products from the Maya HTT Support Portal portal, you must first have a valid account.
- Sign in to Maya HTT Support Portal
  Before you can create a support request or view your requests, you need to be signed into the Maya HTT Support Portal portal.
- Create a support ticket
  You create a support ticket on the Maya HTT Support Portal portal when you need assistance from our support team with Maya HTT products.

Create a Maya HTT Support Portal account

To contact Maya HTT for assistance with your Maya HTT products from the Maya HTT Support Portal portal, you must first have a valid account.

In a browser, navigate to Maya HTT Technical Support.
It is recommended that you use either Firefox, Edge, or Chrome browsers.
On the Technical Support page, click Register.
On the Maya HTT Support Portal Registration page, enter your email address, first and last name, your company name, and your installation ID.
The installation ID is sometimes called the Sold to ID or Site ID and it is typically found in the header of your license file.
Perform the captcha to prove that you are not a robot and click Submit.
New user registration requires a short processing period. You will receive multiple emails from Maya HTT. After the registration is verified, a password reset email is sent to the provided address.
Open the email message and click the link provided to create your password.

Note:

If you have any issues with our support portal, contact Maya HTT at supportaccounts@mayahtt.com for assistance. For other issues, see Contacting Maya HTT.